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The Proactive Manager – Challenge Your Managers To Exceed Client And Firm Expectations – March 2016 [4 part program]
1 March 2016@ 12:30 pm - 2:00 pm
An event every week that begins at 12:30 pm on Tuesday, repeating until 22 March 2016
TAKE ADVANTAGE OF OUR EARLYBIRD SPECIAL – 2 Registrants for the price of 1 until Friday 19th February 2016
Click here for a detailed brochure. For More Information Call 1300 883 789 (+612 9904 8400)
To register for this program, simply click “Add to Cart” and proceed with checkout by clicking the “Checkout” button at the top right. We’ll contact you for details of the registrants and coordinator. See below for earlybird details.
Session 1: Improve Workflow Efficiency
- Schedule work to take control of compliance
- Focus on turnaround as a key driver of workflow
- Empower your team to take responsibility for workflow and budgets
- Deal with client challenges and roadblocks proactively
Session 2: Develop a high performance team
- Establish team expectations and responsibilities up front
- Engage and manage your team to achieve great results
- Delegate effectively through strong communication
- Deal with performance and behavioural issues
Session 3: Master your client relationships
- Understand and exceed client expectations
- Develop and manage client relationships
- Move from technician to trusted advisor
- Elevate your client service from good to great
Session 4: Take control of your time
- Structure your days for maximum productivity
- Deal effectively with interruptions and time wasters
- Overcome challenges associated with juggling priorities
- Move from reactive to proactive in attitude and behaviour
Who is this course for?
The program is ideal for training aspiring managers and existing managers with up to 3 years experience.
Each session is recorded with a workbook, PowerPoint notes and other documents provided. View sessions anywhere, anytime
Session Dates / Times:
- Session 1 – Tuesday 1st March 12.30 – 2.00pm AEDT 2.30 – 4.00pm NZDT
- Session 2 – Tuesday 8th March 12.30 – 2.00pm AEDT 2.30 – 4.00pm NZDT
- Session 3 – Tuesday 15th March 12.30 – 2.00pm AEDT 2.30 – 4.00pm NZDT
- Session 4 – Tuesday 22nd March 12.30 – 2.00pm AEDT 2.30 – 4.00pm NZDT
Click here for a detailed brochure. For More Information Call 1300 883 789 (+612 9904 8400)
The program includes:
- A workbook and accompanying notes for each session.
- Opportunity to ask questions and get feedback at any stage.
- Access to the recording of each session for three months to reinforce and review learnings
- CPD Certificate on completion of the program
Fee: $800 + GST for the first registrant, then $600 + GST per additional registrant.*
CPD: There are 12 CPD / CPE Hours available for this program.
Money-Back Guarantee – If for whatever reason, you are not happy with your purchase, we’ll gladly issue a refund, no questions asked!
Note that TBA Knowledge Library Training Points are not available for this program.
* Additional registrant fee does not apply to Earlybird special. Earlybird registrants are $800 + GST for every 2 registrants. Eg. 4 registrants = $1600 + GST, 8 registrants = $3200 + GST, etc
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