by Mike Page | Sep 10, 2019 | Featured Articles
8 tried and tested tips for building digital relationships Anyone running a business knows that customers need to be continually made to feel special but how can accountants afford to go the extra mile when fees are being so tightly squeezed? Successful firms that are... by Mike Page | Aug 13, 2019 | Featured Articles, Technology Support
How many times a week do you hear the words: ‘I didn’t get your email’? Email was once the most effective way of communicating with clients but now, they have a habit of ending up in their junk folder where they are unlikely to see them, let alone open and read them.... by Mike Page | Jul 9, 2019 | Practice Management, Technology Support
The increasing take-up of faster fixed and mobile data services is extending people’s choice over how, where and when they communicate with others, watch or listen to content services, seek information, shop and participate in the digital world. For accountants, this... by Mike Page | Jun 12, 2019 | Technology Support
A term first coined by the Bay Street Group[1], the ‘Connected Accountant’ is defined as an individual who can deliver an increased level of responsiveness, client service and efficiency to meet the demands of this increasingly connected, always on, faster moving and... by Mike Page | May 13, 2019 | Technology Support
According to a report by the independent research firm Forrester, 2019 will be the year that aspirations for digital transformation translate into “pragmatic” actions – here are the top-line implications for accountants Forrester is predicting that 2019 will see...