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The Proactive Manager – Challenge Your Managers To Exceed Client And Firm Expectations – August 2015 [4 Part Program]
Part of a 4 part program – The Proactive Manager. Click here to register
Take Advantage Of Our EarlyBird Special – 2 registrations for the price of 1 – until Friday 24th July 2015
To register for this program, simply click “Add to Cart” and proceed with checkout by clicking the “Checkout” button at the top right.We’ll contact you for details of the registrants and coordinator. See below for earlybird details.
Session 1: Improve Workflow Efficiency
- Schedule work to take control of compliance
- Focus on turnaround as a key driver of workflow
- Empower your team to take responsibility for workflow and budgets
- Deal with client challenges and roadblocks proactively
Session 2: Develop a high performance team
- Establish team expectations and responsibilities up front
- Engage and manage your team to achieve great results
- Delegate effectively through strong communication
- Deal with performance and behavioural issues
Session 3: Master your client relationships
- Understand and exceed client expectations
- Develop and manage client relationships
- Move from technician to trusted advisor
- Elevate your client service from good to great
Session 4: Take control of your time
- Structure your days for maximum productivity
- Deal effectively with interruptions and time wasters
- Overcome challenges associated with juggling priorities
- Move from reactive to proactive in attitude and behaviour
Who is this course for?
The program is ideal for training aspiring managers and existing managers with up to 3 years experience.
Session Dates and Times:
- Session 1: Tuesday 4th August – 12.30 – 2.00pm AEST | 2.30 – 4.00pm NZST
- Session 2: Tuesday 11th August – 12.30 – 2.00pm AEST | 2.30 – 4.00pm NZST
- Session 3: Tuesday 18th August – 12.30 – 2.00pm AEST | 2.30 – 4.00pm NZST
- Session 4: Tuesday 25th August – 12.30 – 2.00pm AEST | 2.30 – 4.00pm NZST
Each session is recorded with a workbook, PowerPoint notes and other documents provided. View sessions anywhere, anytime
Click here for a detailed brochure. For More Information Call 1300 883 789 (+612 9904 8400)
The program includes:
- A workbook and accompanying notes for each session.
- Opportunity to ask questions and get feedback at any stage.
- Access to the recording of each session for three months to reinforce and review learnings
- CPD Certificate on completion of the program
Fee: $800 + GST for the first registrant, then $600 + GST per additional registrant.
CPD: There are 12 CPD / CPE Hours available for this program.
Money-Back Guarantee – If for whatever reason, you are not happy with your purchase, we’ll gladly issue a refund, no questions asked!
Note that TBA Knowledge Library Training Points are not available for this program.
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